Sunday, 2 December 2012

The Everyday Story Of Team - IT

This is the story of Arun and Varun. Arun and Varun are fresh out of college and have been recruited by one of the leading IT services company of India. Arun and Varun work in the silicon city of India, Bangalore and are roommates. Both share their work experience every day. Both of them are fresh out of college with high hopes and dreams to achieve the unachievable. However Varun needs a hard push to go to office and feels compelled to attend to work every day where as Arun feels motivated to work every day even if it means working on the weekend. What has motivated Arun to work for the betterment of the company and what has lead Varun to lose interest in work?

 

Let’s find out....

 

Arun’s story

 It was a Monday morning, first day at work... Arun gets ready to go to office. It is his first job and he is nervous as well as excited. He boards the office bus. As he walks inside the bus he smiles at people. However his smile is not reciprocated... people just ignore him and get back to listening to their Ipod/FM.... As he looks at people he spots unhappiness on their faces... for a moment he wonders why on earth are these people so sad? They are working in one of the leading IT companies in India and are paid handsomely compared to the salary standards prevalent in India. For a happy-go-lucky person like Arun it was weird for him to sit next to people in a bus who don’t interact with their neighbours and are plugged into their music systems.... He assumed that that is how IT company people are and he needs to respect their space and he travelled 30 Kms absolutely mute... Soon he got down from the company bus and walked into one of the swankiest campuses in the world..... He felt so happy and inspired... More importantly he felt blessed to be employed by one of the world’s leading IT Services Company.... He was soon welcomed by the HR of the company and directed to meet his project manager Krishna. Krishna or Krish  was the project manager, managing one of the major banking account. People working under Krishna were very happy with their work as Krishna was a People’s manager.

Krishna immediately greeted Arun and took him to the conference room for a quick chat.

Krish – “So tell me about your background”

Arun-“I have completed my mechanical engineering from VTU with distinction”

Krish-“Wonderful... We need bright engineers like you to deliver projects for our clients... We work for the banking industry where there is zero tolerance for errors and it is engineers like you who make this possible.... I have a great team of bright engineers like you who add tremendous value for our clients... You will be working under Asish one of the finest leads of our account...let me introduce you to our team”

This quick interaction made Arun feel very special... he felt that he too can actively participate in the project work and add value to the client deliverables...

Krish introduced all his team members to Arun. He highlighted the strengths of each of his team members during the introduction.... This motivated not only Arun but also the team members who were introduced by Krish... This motivated the team to work harder to improve on their strength...

Krish called for a team meeting...

Krish- “Hello all I am proud to welcome a new member to our team, Arun. As Arun has already been introduced to all of you I will not repeat the drill... The purpose of this meeting is to introduce Arun to the core values of our team..... So let’s get going.... 

Arun, we have laid out few rules in the team that help us to perform better at the work place.... We often refer it to as the four pillars of great performers.

 

1)   Teamwork - We are not running a marathon or a sprint with each other in the team. We are running a Relay where in each individual in the team plays a very vital role in the delivery and if anyone lags it causes a failure for the entire team. So each team member should help each other to convert the weakness of a team member to his core strength and keep winning the relay. Hence each team member is not competing with each other instead working with each other as a team striving for a quality deliverable in faster time.

 

2)   Equality - Our team strives to promote friendliness among the team members. As a virtue of which each team member is respected by each other and treated as an equal. So if you have a doubt get it clarified with the team and don’t be afraid that your doubt will make u come across like a mediocre in front of your peers. 

 

 

3)   Openness - If you have a problem with one another which is very normal to arise as we are a family and issues arise in a family in that case please do not keep that in your heart as when you keep it for yourself the hatred grows to unimaginable proportions. As a team we promote openness. So when you have any issue with one another take him or her to a conference room and have a healthy debate to sort out your differences and if that doesn’t work-out I can help.

 

4)   Continuous Learning- In the IT industry we are not paid for our hard work instead we are paid for our knowledge and it is imperative for us to learn newer technology and apply it in the work place to add value to our clients to keep them way ahead of the competition. Hence in our team we have regular trainings for technologies that we think can add value to our clients in the future and after the training each individual is expected to create a tool and it will be mapped in his goals.

 

So Arun make sure you memorize these four pillars and follow them when you are a part of this team or any other team in the future. “

 

It was a very inspirational speech and Arun wanted to add value to the project. He was assigned work and as he was a fresher he needed help. The team members went out of the way and helped Arun perform his task better. Once in two months the team went for a project outing by contributing individually which brought them closer to each other. There were no conflicts in the team as each member in the team was more than happy to help each other. He learnt new technologies and applied them to work and got accolades from the client as well as his managers. Arun truly enjoyed working with a great team and learning new technologies. Arun yearned to go to work every day as each day was challenging and exciting and a great team made him take up these challenges with ease.

 

                                       Varun’s Story 

It is first day at work for Varun and he undergoes the same situation as Arun on the way to work. His HR directs him to his new project manager Yash. Yash unlike Krish is not a People’s person.  Yash meets Varun for 2 min and directs him to Raj who is Varun’s new team lead. Raj asks Varun about his background and cuts him off mid way and shows him his work place. Varun is not introduced to his team mates and nobody seems to talk to each other and everyone is busy in their work. He overhears an altercation between Raj and one of the team mates; Raj literally threatening to release the guy from the project if he doesn’t come on the weekend.  The altercation gets uglier with the team member and Raj both yelling on top of their voices and nobody seems to intervene to control the situation. After sometime Raj hurriedly goes to Yash’s cabin and after few mins gets out of the cabin slamming the cabin door. For a second Varun feels scared and the sheer disrespect of Raj towards his team member and Vice Versa adds to his bad experience on first day at work.

 

As days passed Varun was loaded with work and no one to help him. He was frequently yelled at by his Lead and did not have a friend in the team to share his problem or ask for help. He was mentally stressed. Nobody in the team talked to each other and were least interested in making friends at the workplace. The dynamics at work were totally wrong. There was no team outing or parties for the team members to interact and get closer to each other. Varun felt compelled to go to work every day and was contemplating to quit the IT industry and start something on his own.

 

                                           My Few Cents

This is the story of every software engineer in India. Few people like Arun are really lucky to find great managers, Great team and great processes that makes work motivating however few unlucky souls like Varun come across policies politics unhealthy work environment that makes life so difficult and eventually lose interest in work and end up in depression. I am sure even you have been through similar experiences in your career.

 

The main intention of this blog is to showcase how much impact a team makes on a person and each one of us can follow few simple steps in our workplace to make it a better place to work and where people are motivated to come to work everyday.

 

Hope I have Added some value to your time if you happen to read this blog J

 

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